GenAI · Sep 21, 2026 · 2 min read
How to Measure Whether Your GenAI Project Is Working
If you cannot measure it, you cannot defend it. Pick your numbers before you build.
Technical deep diveMeasuring GenAI Quality: Offline Evals, Online Metrics, and A/B Tests →Architecture, code, and trade-offs for engineers and technical leads.The simplest way to prove value is to measure one thing before and after launch.
- Time saved per task
- Tickets or requests handled per person
- Response or turnaround time
- Error or rework rate
- User satisfaction
How to do it
Record the baseline first. Run the pilot with a small group. Compare the same measure afterward, and ask users what is still frustrating.
Review quality too, not only speed. A faster wrong answer is not a win.
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